Privacy policy

 Samuel Farmer & Co Ltd Privacy Policy

Our contact details

Name: Sam Farmer

Address: Centenary House, Peninsula Park, Rydon Lane, Exeter EX2 7XE, UK 

E-mail: sam@samfarmer.co

 

The type of personal information we collect

We currently collect and process the following information:

• Personal identifiers, contacts and characteristics (for example, name and contact details)
• Address for delivery and email / phone number if provided for SMS order update information

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• Order Processing
  
• Delivery
• Opt in communication

 

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are: 

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting sam@samfarmer.co

(b) We have a contractual obligation.

 

How we store your personal information

Your information is securely stored and NEVER shared with any other company

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at Centenary House, Peninsula Park, Rydon Lane, Exeter EX2 7XE UK if you wish to make a request.

We will respond to you within one month of receiving your request  

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us in writing at Centenary House, Peninsula Park, Rydon Lane, Exeter EX2 7XE UK

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk